Technical Account Manager - Compute and Networking Technologies

Responsibilities

• Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with servers architected for running AI models, associated networking and software stack
• Take ownership and drive customer issues from inception to resolution
• Build upon the opportunity to research new use cases with GPUs
• Bring independent analysis, communication, and problem-solving to customer experience
• Collaborate with engineering to document, recreate and solve issues
• Author and incorporate technical solutions into our knowledge base
• What we need to see
• BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience)
• You'll bring at least 6+ years system software development and troubleshooting experience, with strong program management and some customer facing skills
• Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented

Languages