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Enterprise Customer Success Manager
Canonical
Remote · worldwideSalary not disclosedfull-timeCanonical Careers
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests.
Responsibilities
- Collaborate with Sales, Field Engineering and
- Support in developing and delivering engagement plans that fulfill the customer's objectives.
- Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
- Create campaigns targeting multiple customers through digital touch-points and activities.
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 5 Aug 2026
- Last verified
- In the last 3 days
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