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End-User Support Engineer
EPAM Systems
Poland · On-site · relocationSalary not disclosedfull-timeEPAM Systems Careers (offices abroad)
We are looking for an End-User Support Engineer to strengthen our EPAM Krakow team. To succeed in this role, you should be highly creative, with developed communication and people management skills.
Responsibilities
- Provide support to end users within the location, both on-site and remotely
- Install and configure computer hardware, systems, printers, and scanners
- Communicate with service providers and network engineers to resolve technical matters
- Maintain meeting rooms and ensure related equipment stays in working order
- Ensure SLA compliance and timely response to submitted tickets
- Handle software installation and resolve related technical issues
- Manage incident tickets from creation through resolution
- Maintain the server room to keep equipment running smoothly
- Take responsibility for organizing and managing IT equipment cabling
- Follow all IT-related Work Instructions as part of daily operations
Languages
- Work format
- On-site
- Seniority
- Mid
- Posted
- 9 Oct 2026
- Last verified
- In the last 5 days
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