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Fraud Operations Specialist (m/f/d)
Pliant
Remote · United StatesSalary not disclosedfull-timePliant Careers
ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.
Responsibilities
- Transaction Monitoring & Alert Handling
- Monitor live card transactions and payment flows, focusing on unusual patterns and automated alerts related to fraud (e.g. brute force, card testing, phishing attempts).
- Validate and triage alerts independently, escalate where needed, and follow internal playbooks.
- Work with fraud and engineering teams to continuously improve alert accuracy and detection logic.
- Support & Root Cause Analysis
- Participate in managing fraud- or system-related incidents — investigate, coordinate internal communication, and document the process.
- Contribute to root cause analysis (RCA) and post-incident reviews for continuous improvement.
- Data-Driven Insights
- Use SQL and basic Python to extract and analyze data related to transaction anomalies, false positives, or recurring issues.
- Support in identifying emerging fraud trends or vulnerabilities in payment flows.
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 13 Jul 2026
- Last verified
- In the last 5 days
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