Sales and Service Specialist in Yerevan SC

Responsibilities

• Provide services to the customers according the Company set standards and planned indicators, as well as follow up on their implementation
• Inform and provide necessary advertising materials to the customers (specifications of products, services and tariffs)
• Provide technical support in products/services activation/ deactivation procedures
• Sell mobile phones/devices, data devices & accessories
• Provide service to the customers in prepaid / postpaid products, voice and data tariffs
• Prepare reports
• Ensure handling of customer claims and complaint
• Ensure confidentiality of the customer data and the Company activities/ standards.

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