Senior Director, Client Partner

Responsibilities

• Manage all commercial aspects of the client and/or portfolio accounting including revenue, profitability, contracts, pricing and forecasting
• Serve as our clients' first line of contact and trusted advisor, providing leadership across joint EPAM-client teams while ensuring optimal levels of productivity, service, communications and quality
• Bring creativity, curiosity and innovation with a positive energy to help clients not just execute on their current programs, but also realize new business and technical opportunities tied to their mission and strategy
• Engage with senior and C-level stakeholders across all areas of the business on a regular basis, delivering a continuous flow of business building and improvement ideas, while securing relationship and performance feedback
• Apply current digital and industry domain experience to clients and the Business Unit, staying abreast of emerging trends, unique opportunities and challenges, and proactively develop opportunities for them
• Align with the BU Head and other Portfolio owners, Client Partners, Practice Leads, Delivery Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, client satisfaction and growth
• Shape solutions that bridge strategy and plans to real-world execution, properly scoping/pricing engagements with delivery team counterparts, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
• Open new opportunities and close contracts including support of sales/pre-sales activities by assessing opportunities, responding to RFPs, creating proposals and presentations

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