Head of Partnerships

Responsibilities

• Own the onboarding, mentoring, development, and performance management of the partner base, from first activation through ongoing reviews, with a program that rewards partners for performance.
• Own the quality of partner-sourced pipeline and its handoff into Sales, in close alignment with the AE team.
• Manage channel conflict by upholding clear rules of engagement between partners and the direct sales team, with strong internal and external communication.
• Drive new monetization for the channel by developing new initiatives with Marketing, Sales, Product, Legal, and partners, across the reseller, services, technology, and startup ecosystems.
• Build and maintain executive-level relationships with our most important partners, and run a proactive planning process with them that sets shared performance goals and benchmarks.
• Lead, coach, and develop the partnerships team; build scalable processes; own the partner tooling and reporting stack with RevOps.
• Contribute to channel management best practices and keep the program benchmarked against the market.

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