Director, Customer Sales

Responsibilities

• The Director of Customer Sales plays a pivotal role in driving organizational growth by managing existing key accounts and scaling overall bookings. In this role, you will oversee the strategic direction, operational objectives, and overall management of the Account Management team. Beyond leading people, you will be directly responsible for accurately forecasting quarterly results and consistently exceeding sales quotas. By building strong, productive relationships with clients and providing high-impact leadership across teams, you will maximize sales revenues and align team performance with overarching corporate objectives.
• Sales Support Management: Direct, manage, and supervise the support functions essential to sales force productivity and effectiveness.
• Revenue Leadership: Provide leadership to achieve maximum sales revenues and meet corporate targets.
• Account Development: Sell the firm's products and services to new and/or existing clients while actively developing and expanding accounts.
• Client Relationship Management: Maintain strong ongoing relationships with existing accounts while driving new business acquisition.
• Execution & Leadership
• P&L Responsibility: Manage subfunction/departmental financial performance and P&L responsibilities.
• People Management: Responsible for hiring, firing, performance appraisals, and pay reviews while managing the activities of first-level managers and supervisors.
• Governance: Guide team activities using functional practices and well-defined management precedents.
• Initiative Delivery: Develop and manage operational initiatives to deliver tactical results.

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