Account Manager L4 - DACH

Responsibilities

• Develop, manage, and close complex sales cycles; prospecting, leading discovery, presenting business cases, negotiating contracts, and landing new logos at the mid-market level (5,000+ employees).
• Deliver compelling presentations and business cases to executive audiences, demonstrating strategic thinking, business acumen, and exceptional consultative communication skills.
• Provide highly accurate and insight-driven monthly, quarterly, and annual pipeline forecasts, and maintain meticulous CRM (Salesforce) hygiene.
• Serve as an expert consultant on digital and operational transformation; drive opportunities to upsell, cross-sell, and expand engagement within mid-market accounts.
• Proactively lead and coordinate cross-functional account teams—including Marketing, Sales Development, Solution Consultants, Legal, Security, and Implementation—to deliver a world-class mid-market client experience.
• Skillfully navigate complex legal, procurement, compliance, and security processes in collaboration with internal teams and mid-market client stakeholders.
• Stay at the forefront of SaaS trends and industry best practices to be a valued advisor to your clients and the broader Wrike team.
• Guide mid-market buyers through organizational change management and adoption planning, ensuring alignment, education, and readiness across large buying groups.
• Ensure a seamless and comprehensive handoff to Customer Success and Implementation teams, clearly documenting goals, expectations, and key learnings for ongoing client engagement.
• Regularly capture and communicate mid-market customer insights, competitive intelligence, and market feedback to Product, Sales, and Marketing leadership for continuous improvement.

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