Enterprise Account Executive - Existing Customers (US/Canada)

Responsibilities

• As a Strategic Account Manager, you’ll own and grow a portfolio of enterprise accounts, building long-term relationships and ensuring Sanity’s solutions align with customer outcomes. Acting as both a trusted advisor and a growth partner, you’ll help customers realize value from our platform while driving net revenue…
• Your work will involve managing renewals and expansions, running consultative sales cycles, and uncovering new opportunities through cross-sell and upsell strategies. By combining business acumen with technical fluency, you’ll demonstrate ROI at both the executive and end-user level, increasing adoption and engagement…
• You will also
• Create and maintain account plans with clear next steps, tracking progress against customer and company goals.
• Partner cross-functionally with Product and other internal teams to surface opportunities and resolve challenges before they escalate.
• Monitor customer health and key metrics to proactively mitigate churn.
• Stay informed on industry trends and customer digital strategies to position Sanity as an indispensable partner.

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