Strategic Partnerships Director

Responsibilities

• Own partner-driven and partner-influenced outcomes that drive our growth
• Own the partnership operating plan for CareMessage’s partnership growth work, including partner-driven ARR, partner-influenced ARR, partner-generated sales-accepted pipeline, attribution rules, partner portfolio priorities, and patient-impact narrative.
• Translate CareMessage’s partnership strategy into quarterly execution priorities across platform, network, association, and regional ecosystem partners, with focus on key partners and regions like Texas and other priority market-entry motions.
• Orchestrate cross-departmental execution with Sales, Product, Customer Experience, Professional Services, Finance, RevOps, Legal, Compliance, and Marketing so partner opportunities move from signal to qualified opportunity, signed agreement, launch, measured adoption, and ARR or impact outcome.
• Use partner performance, pipeline quality, attribution, implementation readiness, product or technical dependencies, and customer / patient impact signals to recommend where CareMessage should invest, reset, scale, or sunset partnerships, including communicating risks, tradeoffs, resource needs, and decisions to the…
• Lead cross-departmental partnership execution across our diverse partnerships portfolio
• Lead the operating rhythm for priority partnerships across EHR and platform partners, API/interoperability partners, data and workflow partners, referral and co-sell partners, PCAs/HCCNs, networks, payers, ACOs/CINs, funders, and sponsored-program partners by strengthening owners, decision rights, milestones, risk…
• Convert partner opportunities into mutual plans that clarify joint value for CareMessage, the partner, and the customer or patient, including commercial model, co-sell or referral motion, product and implementation needs, legal and compliance requirements, and success measures.
• Hold internal and external stakeholders accountable to agreed partnership milestones by surfacing blockers, resolving cross-functional tradeoffs, and escalating decisions when partnership execution depends on company-level choices.
• Ensure partnership commitments are feasible and durable by validating product, technical, implementation, financial, data/privacy, and support implications before CareMessage makes market-facing promises.

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