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Principal Customer Success Manager - Ostro

Veeva Systems

Remote · United States$9,583–14,583 gross/mofull-timeVeeva Systems Careers

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Responsibilities

  • Serve as the strategic advisor for a portfolio of enterprise pharmaceutical clients
  • Build executive relationships that drive client satisfaction, retention, renewals, and growth
  • Develop client strategies that maximize platform adoption and commercial outcomes
  • Translate analytics and campaign performance into actionable business recommendations
  • Partner cross-functionally to deliver exceptional client experiences and flawless execution
  • Champion customer needs internally and influence the Ostro product roadmap
  • Identify and lead opportunities for account expansion while managing complex projects, budgets, and timelines

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    8 Jul 2026
    Last verified
    In the last 5 days

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