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Contact center specialist / 00:00-09:00 /

Idram

Armenia · On-siteSalary not disclosedfull-timeIdram Careers
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We are looking for an excellent communicator who will be able to assist our customers with technical problems when using our product, resolve customer queries, recommend solutions and guide product users through features and functionalities.

Responsibilities

  • Manage large amount of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Meet personal/team qualitative and quantitative targets

Languages

    Work format
    On-site
    Seniority
    Mid
    Posted
    11 Aug 2026
    Last verified
    In the last 3 days

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