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Support Engineering Manager

Canonical

Remote · worldwideSalary not disclosedfull-timeCanonical Careers

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting.

Responsibilities

  • Act as the customer escalation contact, and ensure that such escalations are addressed appropriately

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    5 Aug 2026
    Last verified
    In the last 3 days

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