All vacancies
B2B Support Specialist (Night Shift)
Orders.co
Armenia · On-siteSalary not disclosedfull-timeOrders.co Careers
At Orders.co, we move fast, solve real problems, and build tech that gets restaurants - finally. We’re looking for driven, curious people who want to make a real impact in an industry that feeds communities every day.
Responsibilities
- Act as the first point of contact for customer inquiries via phone, chat, email, and support tickets.
- Handle customer questions, issues, and complaints in a timely and accurate manner.
- Take ownership of issue resolution, ensuring problems are resolved efficiently and to a high standard of customer satisfaction.
- Identify and escalate complex or unresolved issues to the appropriate teams and ensure proper follow-up.
- Share knowledge with team members and actively learn from peers.
- Provide support in specialized cases based on business needs, including customer onboarding and other product-specific support areas.
Languages
- Work format
- On-site
- Seniority
- Mid
- Posted
- 19 Jan 2026
- Last verified
- In the last 3 days
Similar roles
- Customer Support Senior Agent | VBETSoftConstruct · Armenia · On-site
- IT Infrastructure & Network Support EngineerL3 Networks LLC · Remote · Armenia
- Legacy Platform Support EngineerDura Digital · Remote · worldwide, UTC+4 accepted
- Operations Support SpecialistBuymie · Armenia · On-site
- Technical Support EngineerMWDN · Remote · Armenia
- Chat Moderator With Mixed Shifts (Armenian, English, Russian)SoftConstruct · Armenia · On-site