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Chat Moderator With Mixed Shifts (Armenian, English, Russian)

SoftConstruct

Armenia · On-siteSalary not disclosedfull-timeSoftConstruct Careers
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CreedRoomz is looking for a chat moderator who will be responsible for monitoring the course of live broadcasts, supervising online communication and providing prompt support to players. Address: Yerevan, Gareghin Hovsepyan 20. Work schedule: Shift-based (3 working days / 2 rest days). Day 1 (Morning): 08:00 – 16:00. Day 2 (Evening): 16:00 – 00:00. Day 3 (Night): 00:00 – 08:00. Days 4 and 5: Rest

Responsibilities

  • Monitor live broadcasts, ensuring the process complies with the established standards
  • Supervise chat content, ensuring compliance with ethical standards and company rules
  • Provide prompt information and support to users' current inquiries
  • Identify cases of rule violations and apply appropriate corrective measures (including account restriction or blocking)
  • Record technical and system issues and promptly refer them to the relevant departments
  • Prepare periodic reports on customer feedback, complaints and suggestions

Languages

    Work format
    On-site
    Seniority
    Mid
    Added
    29 Sept 2026
    Last verified
    In the last 3 days

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