Legal Operations Manager, Vendor & Spend Management

Responsibilities

• Own expense management, law firm and vendor spend oversight, and annual budget planning for the Legal, Policy, and Compliance departments, delivering accurate forecasting and cost visibility to leadership.
• Own expense management, law firm and vendor spend oversight, and annual budget planning for the Legal, Policy, and Compliance departments, building automated accrual models and leveraging predictive spend analytics to deliver accurate forecasting and cost visibility to leadership.
• Drive the legal e-billing program end-to-end, including vendor and contractor onboarding, billing guideline enforcement, engagement letter review, and conflicts of interest processes.
• Build and maintain a top-tier law firm panel program and spend optimization strategy, including benchmarking billing rates, negotiating alternative fee arrangements, and evaluating firm performance against delivery and cost targets.
• Partner with legal department leadership on budget strategy, advising on law firm selection, resource allocation, and cost-reduction opportunities backed by spend data and trend analysis.
• Lead the relationship with FP&A on invoicing, accruals, and month-end financial processes, ensuring accuracy and timeliness across all legal vendor-related financial workflows.
• Administer and optimize the legal e-billing system, training stakeholders on processes and use of systems, and identifying opportunities to improve workflows and data quality.
• Administer and optimize the legal e-billing system, including managing complex integrations between Brightflag and internal ERP/FP&A systems, configuring automated rule-based billing enforcement, and training stakeholders on processes to improve adoption and data quality.

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