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Enterprise Support Specialist
DoorDash
Remote · United States$4,000–5,883 gross/mofull-timeDoorDash Careers
The Support Specialist is a frontline role supporting our Online Ordering product, specifically our Enterprise partners. Our customers are merchants, primarily restaurants, who rely on our platform to power their digital ordering experience.
Responsibilities
- Manage inbound support tickets across channels including chat, email, phone, and SMS
- Deliver high quality, empathetic, and efficient customer support in every interaction
- Partner with teammates and cross functional teams to resolve issues when needed
- Identify recurring issues and flag opportunities to improve workflows or documentation
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 15 Sept 2026
- Last verified
- In the last 5 days
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