Senior Commercial Account Manager

Responsibilities

• Job Title: Senior Commercial Account Manager
• Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.
• Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.
• At Salesloft, our Senior Commercial Account Managers are pivotal to our company's success. You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our customers successful. We believe that the most successful sellers have a passionate and supportive team behind them.
• Account Planning: Developing and executing success plans for high-value accounts to ensure long-term alignment between their business goals and our solutions.
• Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue.
• Executive Relationship Building: Cultivating ties with VPs, C-suite executives and key stakeholders to move beyond a vendor relationship and become a trusted business advisor.
• Forecasting & Pipeline Accuracy: Provide leadership with accurate monthly, and quarterly revenue forecasts for both net new bookings and churn.
• Collaborative Problem Solving: Partnering with Customer Success, Product, and Support teams to resolve complex client issues and ensure seamless post-sale transitions.
• Segmented Renewal Strategy: Partnering with Renewal Account Managers to streamline the execution of long-tail, lower-spend accounts, while simultaneously identifying and "cherry-picking" growth potential within that book to migrate into higher-value tiers.

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