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Senior Consumer & Marketing Insights Manager (Remote)

Novakid School

Remote · SerbiaSalary not disclosedfull-timeNovakid School Careers

We are seeking a Senior Consumer & Marketing Insights Manager who will bridge the gap between customer and market understanding and business decision-making. The role is accountable for identifying high-value business questions, delivering rigorous research, translating findings into clear recommendations, and ensuring that recommendations receive an explicit decision and accountable handover.

Responsibilities

  • Partner with business leaders to identify and prioritise the customer, market and brand questions most relevant to Novakid’s strategic goals.
  • Design and execute rigorous quantitative and qualitative research, including panel studies, surveys, focus groups and appropriate AI-enabled research methodologies.
  • Analyse and interpret data to produce clear, unbiased and commercially relevant insights.
  • Translate insights into specific recommendations, explaining the expected business opportunity, supporting evidence, risks and proposed success metrics.
  • Facilitate decision sessions with relevant stakeholders and ensure that each recommendation is accepted, rejected or deferred with a documented rationale.
  • Co-create action plans in which every approved recommendation has a named business owner, deadline and success metric. The business owner remains accountable for implementation.
  • Follow up on agreed actions, measure the results of implemented recommendations and capture lessons for future decision-making.
  • Lead a monthly
  • Research Council, sponsored by the CMO, to prioritise research, review findings, make decisions and track the outcomes of previously approved recommendations.
  • How Success Will Be Measured

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    16 Jul 2026
    Last verified
    In the last 5 days

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