Account Manager - Life Sciences

Responsibilities

• Serve as the lead Account Manager, working in close coordination with clients, internal teams, Business Unit Heads, and Sales Leads
• Partner with senior Account Management leaders to jointly build and carry out account plans centered on growth, delivery quality, and client happiness
• Function as the engagement designer, shaping account strategies and positioning the company for success throughout the Life Sciences value chain, spanning R&D, Clinical, Regulatory, Commercial, and Patient Engagement
• Establish and grow trust-based connections with senior client contacts and internal leadership
• Assist clients in a product ownership capacity, contributing to product vision, roadmap development, and compelling value propositions
• Generate revenue expansion across designated accounts, contributing to company-wide financial goals through revenue and profit achievement
• Grow the organization's presence within Life Sciences accounts by identifying opportunities in digital transformation, data and analytics, clinical platforms, regulatory systems, and commercial offerings
• Head up sales and pre-sales work, including opportunity evaluation, RFP responses, proposal development, and client-facing presentations
• Showcase service offerings through in-person or remote client engagements while maintaining a monthly pipeline and reporting key metrics to leadership
• Work jointly with program and project management teams to guarantee successful delivery through a unified delivery approach

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