Partner Delivery Manager | Remote | Europe

Responsibilities

• Build and Scale
• Partner Delivery Operations
• Define and continuously improve the delivery playbooks, engagement processes, and quality standards that underpin partner-led FDE engagements.
• Own engagement intake and allocation, coordinating with internal FDE teams and Partnerships to determine the right delivery model and partner for each customer.
• Provide visibility into program performance, capacity, delivery risks, and key learnings to Customer Success, Partnerships, and Sales leadership.
• Partner Commercials and Governance
• Manage partner subcontracting agreements, statements of work (SOWs), and rate cards in collaboration with Legal, Finance, and Procurement.
• Oversee partner billing, engagement costs, and commercial structures across different delivery models, ensuring accurate financial tracking.
• Partner with Finance and Revenue Operations to ensure engagements are structured and reported correctly, including their impact on ARR and compensation.
• Partner Performance and Readiness

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