Head of Sales, Strategic Accounts

Responsibilities

• As the Head of Sales of Strategic Accounts, you will lead and scale a high-performing team of 8 Account Executives dedicated to Mapbox’s most strategic global enterprise partnerships. This is a Director-level leadership role for a seasoned sales leader who balances organizational strategy with the agility to navigate…
• Lead, develop, and scale a team of 8 Account Executives, setting clear expectations, establishing rigorous operating rhythms, coaching toward exceptional performance, and developing talent and career paths across the team.
• Own the overall commercial strategy for the Strategic Accounts business, establishing priorities, account coverage, growth strategies, and operating mechanisms that drive retention, expansion, and sustainable recurring revenue.
• Coach the team on strategic account planning and enterprise selling, helping Account Executives navigate complex organizations, build multi-threaded relationships, identify expansion opportunities, and develop sophisticated commercial strategies.
• Personally engage in the most strategic and complex customer opportunities, partnering directly with Account Executives on executive relationships, account strategy, negotiations, competitive situations, and critical deals.
• Own executive relationships with key customers, building trusted relationships with C-suite and VP-level stakeholders and positioning Mapbox as a strategic technology partner.
• Lead the commercial strategy for high-stakes, multi-year renewals and complex expansion negotiations, ensuring strong deal structure, pricing, usage commitments, and long-term customer value.
• Develop and execute comprehensive strategic account strategies that connect each customer's business priorities, technology strategy, and product roadmap to opportunities for Mapbox.
• Drive a culture of proactive customer value realization, ensuring the team understands customer usage, product adoption, business priorities, competitive dynamics, and emerging risks and opportunities.
• Identify and develop meaningful expansion opportunities by understanding where Mapbox can solve additional customer problems and increase adoption across Maps, Search, Navigation, Movement, Atlas, and emerging products.

Languages