People Operations Manager

Responsibilities

• Own our HRIS and associated systems
• Administer benefits for US, Canadian, and international employees: open enrollment, carrier and broker escalations, HSA and FSA, COBRA, 401(k), and required annual notices.
• Own the employee handbook, HR wiki, and people policies. Write the ones we're missing.
• Own onboarding end to end: cohort logistics, new hire paperwork, and the first-90-days experience.
• Own offboarding, exit interviews, and severance logistics.
• Be the company's HR point of contact. Take reports, run investigations, and write up findings.
• Build the intake, trust, and escalation process that makes reporting feel obvious and low-risk.
• Run our biannual HR cycle — performance check-ins, compensation review, and the employee engagement survey — on schedule, and improve it each time.
• Handle off-cycle compensation changes, promotions, relocations, and international moves, and the comp implications that come with them.
• Partner with recruiting on international employment models (EOR, contractor)

Languages