People Operations Lead

Responsibilities

• We understand why clinicians drop off between signing and starting, address the highest-impact causes, and improve signed-offer-to-start conversion.
• Clinicians understand and value their compensation and benefits, reflected in stronger total-rewards satisfaction and lower regrettable attrition attributable to compensation or benefits.
• Clinical roles, levels, and career pathways are clear, and learning and development programs measurably prepare clinicians to succeed.
• Accommodations, complaints and escalations are acknowledged, investigated, documented, and resolved within clear service levels.
• People Operations workflows remain reliable as clinician volume and organizational complexity increase while the People Operations team operates with strong prioritization, accuracy, visibility, and follow-through.
• More about Prosper Health
• Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We set ambitious goals and hold ourselves accountable to achieving them.
• We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates.
• Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Stanford, Yale, Penn, Dartmouth, Northwestern, Vanderbilt, and more.
• Here are a few of our favorite operating principles

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