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Customer Success Manager, DX
Atlassian
Remote · United StatesSalary not disclosedfull-timeAtlassian Careers
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal.
Responsibilities
- Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal
- Create and maintain a customer success plan, tracking success initiatives
- Identify and resolve potential renewal challenges to ensure a high renewal rate
- Collaborate closely with all functions of the business to ensure our customers are successful
Languages
- Work format
- Remote
- Seniority
- Lead
- Added
- 23 Oct 2026
- Last verified
- In the last 5 days
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