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Senior Manager, Customer Success, Strategic - DACH (German Speaking)

Atlassian

Remote · Germany, United KingdomSalary not disclosedfull-timeAtlassian Careers

This is a remote position, as part of a distributed team. To help our teams work together effectively we're looking for someone based in Germany or the UK.

Responsibilities

  • Manage, mentor, and coach a high-performing team of Principal and Senior Principal Customer Success Managers to set and achieve OKRs, customer retention goals, and growth targets.
  • Build trusted relationships with C-suite and senior decision-makers, demonstrating exceptional executive presence and aligning customer strategies to business priorities.
  • Analyze customer insights, product data, feedback, and market trends to identify improvement opportunities with Product and Engineering.
  • Contribute to annual and quarterly planning, organizational priorities, and execution of Atlassian’s mission.

Languages

    Work format
    Remote
    Seniority
    Lead
    Added
    23 Oct 2026
    Last verified
    In the last 5 days

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