Senior Community Manager

Responsibilities

• Craft the community blueprint. Working with your manager, you'll help shape the foundation of Proton's community ecosystem and own delivery of the programs within your remit
• Support the build-out of the Proton Community Hub, Proton’s own space for discussion, feedback, education, and connection.
• Help develop the systems, frameworks, and rituals that scale belonging and participation, contributing to standards and best practices the wider team adopts.
• Define and support the day-to-day of how members join, contribute, get recognized, and stay engaged.
• Run and grow Proton's ambassador program. You’ll create the next evolution of Proton’s ambassador experience
• Develop ambassador journeys, contribution loops, rewards, and governance, with trade-off decisions made autonomously within your scope.
• Source, onboard, activate, and nurture ambassadors who passionately represent Proton online and IRL.
• Work with marketing, social, and product to connect ambassadors to brand and product moments.
• Grow micro-communities across platforms: You’ll steward Proton’s presence in spaces where communities already live
• Reddit, Discord, Telegram, Matrix, LinkedIn groups, and emerging platforms.

Languages