All vacancies
Strategic Account Manager, Firefox Enterprise (DACH)
Mozilla
Remote · Germany€5,667–7,583 gross/mofull-timeMozilla Careers
Firefox Enterprise is a new team within Mozilla that is addressing the needs of business and government customers for a secure enterprise browser that gives organizations greater control over their data, policies, and digital infrastructure. We’re now seeking a Strategic Account Manager, Firefox Enterprise to help grow Firefox Enterprise across Germany, Austria, and Switzerland.
Responsibilities
- Serve as the primary point of contact for assigned customer accounts
- Build and maintain strong, long-term client relationships with executive, commercial, technical, procurement, and partner stakeholders
- Develop success plans and guide customers from pilot through deployment, adoption, and broader rollout
- Monitor account health, lead business reviews, identify risks, and coordinate mitigation plans
- Own renewal planning, develop expansion opportunities, and maintain accurate retention and revenue forecasts
- Identify, qualify, develop, and close new Firefox
- Support opportunities when customer responsibilities allow
- Recognize broader Firefox Enterprise opportunities and coordinate them with the responsible Account Executive
- Conduct regular check-ins, business reviews, and success planning with customers
- Resolve issues and escalate when necessary to ensure timely resolution
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 24 Sept 2026
- Last verified
- In the last 5 days
Similar roles
- Telecom Account ExecutiveCanonical · Remote · worldwide
- Account Manager CopySoftConstruct · Armenia · On-site
- Account Manager (LATAM)SoftConstruct · Remote · worldwide not confirmed
- Embedded Devices Software Solution Sales Account ManagerCanonical · Remote · worldwide
- Sales ManagerSoftConstruct · Armenia · On-site
- Business Development ExecutiveSoftConstruct · Armenia · On-site