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Account Manager
Automox
Remote · United States$12,917–14,583 gross/mofull-timeAutomox Careers
We are seeking a results-driven Account Manager to own a portfolio of customers and drive renewal, expansion, and long-term customer value. This role is accountable for retention outcomes, expansion pipeline creation, and revenue growth, not just relationship management.
Responsibilities
- Own renewal and retention outcomes across a defined book of business
- Build and convert expansion pipeline (upsell, cross-sell, and whitespace)
- Lead early, proactive engagement on at-risk accounts — no last-minute saves
- Drive adoption of multi-year agreements (MYAs) and long-term customer commitments
- Position and sell Turnkey, Premium
- Support, and adjacent offerings to increase stickiness and value
- Conduct executive-level business reviews tied to customer outcomes and ROI
- Develop and execute account plans with clear growth and risk mitigation strategies
- Maintain accurate forecasting and pipeline hygiene in Salesforce
- Partner with CSMs
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 5 Sept 2024
- Last verified
- In the last 5 days
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