Data Center Operations Lead - Partner Site Operations

Responsibilities

• Operational outcomes.
• Own site availability, deployment milestones, and repair turnaround, verified with independent data rather than vendor self-reporting.
• Vendor direction.
• Set daily and weekly priorities and lead the operating cadence, including standups and business reviews.
• Process definition. Author and improve procedures for deployment, break-fix, change management, security, and EHS compliance.
• Analyze operational trends and standardize lessons across the program.
• Performance management. Track vendor performance against SLAs and staffing commitments, driving corrective actions when necessary.
• Incident response and on-call. Participate in the incident escalation on-call rotation. When designated Anthropic Incident Commander for a site-specific incident, direct vendor response, own communications, and close out post-incident actions.
• Internal interface.
• Translate engineering requirements into vendor direction and communicate site constraints and risks to leadership.

Languages