Senior Technical Program Manager (IDE Department)

Responsibilities

• Lead the most complex cross-team technical programs in your primary domain.
• Make sure complex work across the domain is planned, coordinated, and executed to a consistently high standard.
• Surface risks, blockers, and capacity issues early, and drive mitigation or escalation when local coordination is not enough.
• Serve as the senior PMO-side escalation point when complex delivery work in the domain gets stuck.
• Keep program status accurate by verifying execution rather than only collecting updates.
• Work with product, engineering, quality, and service teams to define goals, scope, milestones, dependencies, and key decisions.
• Build workable program plans and coordination cadences, and clarify resourcing needs with the teams involved.
• Coach TPMs and other part-time program leads across the domain and, where the setup includes full-time TPMs, manage them directly.
• Partner closely with product, engineering, quality, and service teams without taking over their decision-making authority.
• Typical programs may include sunsetting a feature or product, rolling out a major feature, driving a large technical refactoring effort, or coordinating the response to a major customer or partner escalation that becomes complex cross-team work.

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