Salesforce Sales & Service Cloud Administrator

Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
• Salesforce Configuration & Administration
• Object & data model administration
• Own day-to-day administration of custom and standard objects, page layouts, record types, and data model changes.
• Flow-based automation
• Build and maintain business process automation using Flow (screen, record-triggered, and scheduled), including transition/retirement of legacy automation (Workflow Rules, Process Builder) where applicable.
• Approval process management Configure and maintain approval processes, including entry criteria, approval steps, and email/notification actions.

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