Client Digital Adviser_Noragavit Branch

Responsibilities

• Coordinate the activities in the lobby, including
• Meet and greet visitors, provide on-site advice
• Direct the visitors to the relevant front-line staff/units depending on their needs; receive, sort and send documents and letters on a daily basis
• Respond to the customer inquiries concerning the Bank products and services, as well as their fees and rates
• Manage queues
• Accompany customers to the safe deposit lockers vault for the customers to use the lockers
• Update the data in the system, activate various services provided by the bank and make changes as the case may require
• Open new cards, card accounts and accept respective applications
• Accept other applications and requests
• Accept payment documents related to the payment cards

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