Senior IT Operations Engineer (Remote / SaaS )

Responsibilities

• Own and continuously improve our internal IT landscape, ensuring secure, reliable, and scalable day-to-day operations across endpoints, SaaS tooling, identity, and access management.
• Drive operational maturity by creating structure, improving workflows, and reducing manual or reactive support work across the organization.
• Lead and coordinate internal IT projects, from onboarding automation and device management to security improvements and tooling rollouts.
• Act as a trusted technical partner for employees and stakeholders, ensuring clear communication, prioritization, and follow-through across distributed teams.
• Manage and optimize our SaaS ecosystem, balancing usability, security, cost-efficiency, and maintainability.
• Create scalable internal processes and documentation that enable autonomy, consistency, and operational resilience as the company grows.
• Contribute to company-wide operational readiness initiatives, including audits, compliance efforts, and business continuity improvements.

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