We are a growing company in the construction sector and are expanding our client-facing team. We are looking for an operator who will be the first point of contact with potential buyers, qualify applications, and transfer interested clients to the sales department.

Responsibilities

Call Processing
Receiving inbound calls and answering client questions
Outbound calls based on applications received from the website, social networks and advertising platforms
Providing general information about projects
Adhering to communication standards and call scripts
Filtering out non-target and spam calls
Lead Qualification
Identifying needs: property type, budget, purchase timeframe, payment method
Distinguishing interested buyers from random callers
Arranging a meeting at the office or a conversation with a sales manager

Languages

Work format: On-site
Seniority: Junior
Posted: 9 Nov 2026
Last verified: In the last 3 days
Apply by: 8 Dec 2026

Required

Experience with CRM systems, or willingness to learn them quickly

Nice to have

Fluent Armenian and Russian
Good knowledge of English is an advantage
Clear, literate speech and polite, persuasive telephone communication
Experience in a call center, customer service or telephone sales is an advantage
Detail-oriented

Luyser CJSC

Design / Architecture / Construction

Yerevan, Armenia

luyser.am/hy/about-us

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