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Patient Support Specialist
MedicusUnion YVN
Armenia · On-siteSalary not disclosedfull-timeStaff.am
You will be the patient's first point of contact with MedicusUnion. Your responsiveness and warmth will determine whether a person chooses to become our patient or turns to a competitor.
Responsibilities
- Respond to incoming inquiries through our secure communication channels within 15 minutes during business hours.
- Qualify inquiries by identifying the patient's concerns, preferred country, and required specialist, then forward the information to the patient coordinator.
- Maintain CRM records by creating client profiles and documenting relevant information.
- Follow up with clients who haven't responded, using a structured schedule.
- Handle incoming inquiries from corporate partners, both in Armenia and internationally.
Languages
- Work format
- On-site
- Seniority
- Mid
- Posted
- 22 Oct 2026
- Last verified
- In the last 3 days
- Apply by
- 21 Nov 2026
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