Senior Solution Engineer (Pre-sales)

Responsibilities

• Own complex technical evaluations for strategic new and existing accounts: lead discovery, workshops, and solution design to deeply understand customer APIs, architectures, and constraints, and turn them into clear required capabilities and technical win plans.
• Design and present multi‐system solution architectures that show how Apollo’s supergraph, GraphOS, and tooling fit into modern cloud‐native environments —meeting customers where they are while charting a safe, future‐proof path forward.
• Lead compelling, value‐focused demos and PoCs, translating complex technical capabilities into simple, business‐aligned stories for audiences ranging from lead developers and architects to VP/C‐suite decision makers.
• De‐risk and win complex deals by anticipating and resolving technical blockers (security, compliance, integration, performance), building customer confidence that Apollo will work in their environment, and partnering with AEs on value‐based selling, and close strategy.
• Partner tightly with Sales, CS, Product, and Engineering: act as a trusted advisor throughout the account lifecycle, feed structured field insight back into roadmap and positioning, and contribute reusable reference architectures, playbooks, and patterns that the broader team can use at scale.
• Elevate the team through enablement and AI‐augmented workflows: mentor junior SEs, share best practices, and actively use AI tooling (including agentic/MCP‐based workflows) to improve discovery, architecture design, and demo/PoC execution.

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