Staff Community Product Marketing Manager, Trust & Safety

Responsibilities

• Product and Audience Insights: Use research, community feedback, data, and market insights to identify redditor and moderator needs.
• Translate these insights into audience segments, product recommendations, and go-to-market priorities.
• Go-to-Market Strategy
• Own positioning, messaging, launch goals, and activation plans for Trust and Safety products. Tailor strategies to the needs of different communities and audiences, from early testing through broader rollout.
• Trust and Safety Storytelling: Explain how products address issues such as spam, coordinated manipulation, and harmful behavior.
• Communicate benefits, limitations, and trade-offs clearly, with care for community trust and the information needed to keep defenses effective.
• Launch Execution
• Lead cross-functional launches, including beta programs, community announcements, educational content, and multichannel campaigns. Align partners on readiness, timing, and messaging, and adapt plans as products evolve.
• Community Education and Adoption
• Create resources that help redditors and moderators understand safety changes and use relevant tools. Explain how platform protections and community moderation work together, and bring community questions and feedback into product planning.

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