Senior Business Systems Analyst II

Responsibilities

• Key Outcomes: Success in this role will be measured by your ability to
• Build a working command of Apollo's GTM business processes and tech stack, and review and update the full systems architecture map and process flow diagrams so the team has a reliable single source of truth.
• Serve as the primary GTM Systems partner for one of the domains the team is organized around (TOFU: Marketing and Partnerships, MOFU: Sales, Success and Onboarding, or BOFU: Internal Tools and BI).
• Own keep-the-lights-on work and incremental improvements within sprints, become the systems SME for your domain, and lead bi-weekly alignment and backlog grooming sessions to establish a roadmap.
• Partner with Sales leadership and Sales Operations to streamline the renewal process, including opportunity stages, pages, and page layouts.
• Make and defend the architecture calls that do not get faster with AI: whether something should be a platform event or a custom object, and whether a routine field-mapping change will trigger a resync across millions of records.
• Partner with GTM Systems engineers on AI-driven builds such as automated call coaching and deal scoring, demo instance automation, and AI-assisted CRM data capture. Help define the solution, not just configure it.
• Contribute across the full development lifecycle, from solution design through rollout and feedback.
• Support the design, build, testing, rollout, and maintenance of next-generation quote-to-cash infrastructure in service of pre-IPO activities. This includes refining the opportunity model to reduce friction and increase accuracy for GTM teams processing new business, upsell, and renewal opportunities.
• Own Salesforce initiatives and end-user support end to end.

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