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Strategic Account Manager

Sardine

Remote · United States$10,833–17,500 gross/mofull-timeSardine Careers

We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in.

Responsibilities

  • Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine
  • Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers.
  • Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally.
  • Speak knowledgeably and advise on best practices relating to fraud and compliance
  • Build, monitor, and communicate KPIs to clients.
  • Provide strategic analysis and critical thinking as we plan long-term expansion.
  • Work with Sardine's risk analytics teams to proactively solve new fraud typologies and actively communicate findings to customers.

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    27 Sept 2026
    Last verified
    In the last 5 days

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