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Principal HR Business Partner (R&D)
Toast
Remote · United States$10,417–21,167 gross/mofull-timeToast Careers
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP") to serve as the strategic HR partner for Toast's R&D organization — a 2,000+ person community spanning Engineering, Product, and Design.
Responsibilities
- Partner with R&D SVPs, VPs and senior directors to design and evolve org structures that scale; Serve as a trusted advisor during reorgs and structural changes, helping leaders navigate people impacts with care and clarity.
- Lead org design initiatives end-to-end: from diagnosing root causes through to stakeholder alignment, change communication, and implementation.
- Drive consistent, high-quality performance calibrations across Engineering, PM, and
- Design — building leader capability and ensuring fair, differentiated outcomes.
- Champion a culture of clear expectations and candid feedback; help leaders understand what "raising the bar" looks like in practice.
- Cultivate an AI "Builder" approach by adopting and testing AI solutions to address challenges at scale.
- Use engagement data, pulse surveys, and qualitative signals to surface org health risks and partner with leaders on action planning.
- Serve as the R&D voice in the design and rollout of company-wide people programs — ensuring compensation cycles, leveling frameworks, and engagement initiatives land effectively.
- Bring an analytical lens to your work — using data to shape decisions, measure outcomes, and tell a coherent story to senior stakeholders.
- What you'll need to thrive (Requirements)
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 14 Aug 2026
- Last verified
- In the last 5 days
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