Sales Operations Manager (UK Preferred)

Responsibilities

• Support the global Sales leadership team, with a focus on EMEA and APAC, in running their business
• Design and maintain territory and segmentation models, and document account engagement models, with a focus on EMEA and APAC
• Support forecasting processes and pipeline inspection, working with Sales leadership to ensure good forecast hygiene and accuracy in Gong
• Help manage GTM quota and compensation models
• Assist in the fiscal year planning cycle
• Partner with the dedicated Operations owners for BDR, SE, TAM, Renewals and Channel to ensure aligned processes, quotas and territories across teams
• Manage and prioritise implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes
• Manage and maintain the sales technology stack, ensuring data integrity and system efficiency, and owning vendor relationships
• Optimize the sales process and ensure a smooth deal flow from lead generation through to deal closure and repeat renewal
• Identify and implement continuous process improvements to enhance productivity and performance

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