Principal SRE

Backblaze

Remote · United States$17,917–20,833 gross/mofull-timeBackblaze Careers

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Principal SRE to join our team!

Responsibilities

Service Reliability & Operations
Own the availability and durability of critical services across production environments and accountability for outcomes.
Ability to work independently, take ownership, and drive projects from problem discovery through resolution.
Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting.
Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements.
Follow established ITIL/OSS processes (incident, change, problem, and capacity management).
Architect and
Design automation for common operational tasks, reducing manual intervention and toil.
Collaborate with engineering on overall storage design, performance expectation against product SLAs.
Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant.