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Senior Digital Marketing Account Manager (Remote)
Jumpfactor
Remote · TorontoSalary not disclosedfull-timeJumpfactor Careers
Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth.
Responsibilities
- Client Success & Relationship Management
- Build trusted client relationships and maintain high NPS scores
- Manage accounts to minimize churn and drive satisfaction
- Encourage client referrals and reviews while ensuring follow-through
- Identify opportunities for account growth through upsells and cross-sells
- Ensure timely activation of new clients and completion of onboarding milestones
- Support client adoption of Jumpfactor products, courses, and communities
- Handle escalations with professionalism and solution focus
- Performance & Campaign Management
- Ensure campaigns deliver strong ROI and meet key metrics (CPL, MCAC)
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 6 May 2026
- Last verified
- In the last 5 days
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