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Onsite Support Engineer
EPAM Systems
Czech Republic · On-site · relocationSalary not disclosedfull-timeEPAM Systems Careers (offices abroad)
We are looking for an Onsite Support Engineer to handle deskside incidents that cannot be resolved remotely, manage hardware provisioning and swap-outs, support meeting room technology, and act as the local escalation point for anything requiring physical presence.
Responsibilities
- Provide deskside L2 support for hardware, software, and connectivity issues not resolvable by the remote service desk
- Execute device provisioning, imaging, and replacement for new joiners, leavers, and refresh cycles
- Manage onsite hardware assets: laptops, desktops, peripherals, printers — including inventory and CMDB updates
- Support meeting room AV/VC equipment: setup, troubleshooting, and escalation of display/conferencing issues
- Handle VIP and executive support requests at site, coordinating with remote teams as needed
- Coordinate with local logistics and facilities for hardware delivery, disposal, and secure data destruction
- Act as local eyes-and-hands for infrastructure teams: physical server checks, cabling verification, data center access support
Languages
- Work format
- On-site
- Seniority
- Mid
- Posted
- 29 Sept 2026
- Last verified
- In the last 5 days
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