Principal Streaming Technology & Quality Lead

Responsibilities

• Streaming Quality & Analytics
• Own the measurement and continuous improvement of streaming quality across all live dealer streaming providers
• Build and continuously improve analytical dashboards that provide clear visibility into streaming performance and player experience
• Design and implement monitoring and alerting systems to proactively identify streaming quality degradation and incidents
• Define and evolve the key metrics and KPIs used to measure streaming quality, reliability, latency, playback performance, and overall player experience
• Analyze streaming performance across different markets, geographies, network conditions, device types, operating systems, browsers, and other relevant dimensions
• Identify systemic issues, regional problems, provider-specific weaknesses, and opportunities for optimization
• Translate data and technical findings into clear priorities and actionable improvement initiatives
• Technical & Cross-Functional Collaboration
• Work closely with Engineering, Product, Data, and other technical teams to develop the analytics and infrastructure required to understand streaming performance

Languages