Principal Product Operations Manager

Responsibilities

• Own and evolve the product operating model, including planning frameworks, prioritization practices, governance mechanisms, decision-making cadences, and cross-functional collaboration norms.
• Lead company-level product planning and roadmap operations, partnering with senior leaders to drive annual planning, quarterly planning, investment tradeoff discussions, commitment tracking, and executive communication.
• Establish scalable mechanisms to improve visibility, accountability, and execution across the product development lifecycle, from idea intake through launch and post-launch measurement.
• Drive portfolio-level insight and operational rigor by defining and tracking the health of strategic initiatives, product bets, delivery risks, and outcome attainment.
• Partner with Product
• Design, Engineering, GTM, and Customer teams to improve how customer feedback, market signals, and business priorities inform product decisions.
• Build and operationalize executive-ready reporting on roadmap progress, product performance, organizational throughput, experimentation results, and key operational metrics.
• Identify structural inefficiencies and lead high-impact initiatives to improve planning quality, process consistency, speed of execution, and cross-functional alignment.
• Evaluate, implement, and optimize tooling, systems, and workflows that support product planning, collaboration, experimentation, analytics, and knowledge management.
• Develop scalable frameworks for experimentation and learning, enabling teams to run effective tests, measure impact, and incorporate findings into product strategy.

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