Engagement & Delivery Manager

Responsibilities

• Serve as the primary point of contact for clients, ensuring strong relationships and stakeholder alignment
• Manage the successful delivery of complex technology programs to achieve quality and performance objectives
• Drive business growth by identifying and pursuing new opportunities within client accounts
• Collaborate with global teams to leverage best practices and ensure consistent delivery standards
• Oversee project budgets, resources, and risk management to maintain efficiency and profitability
• Conduct workshops, client presentations, and regular status meetings to ensure transparency and engagement
• Support proposal creation, contract negotiations, and onboarding for new projects
• Track and report delivery progress, proactively addressing challenges and mitigating risks
• Mentor and guide team members to foster excellence and continuous improvement

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