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Technical Account Manager

Glia

Remote · CanadaSalary not disclosedfull-timeGlia Careers

As a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects. This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive platform utilization and technical optimization.

Responsibilities

  • Customer Success & Relationship Management
  • Drive platform adoption and growth through Account Team collaboration
  • Build strategic relationships with customer IT teams and internal stakeholders
  • Gather feedback and contribute to product improvement initiatives
  • Support & Problem Solving
  • Lead complex troubleshooting and provide proactive technical guidance
  • Monitor and maintain system integrations and security configurations
  • Implement risk monitoring systems and resolve technical issues
  • System Optimization & Analytics
  • Design and implement efficient configuration and routing strategies

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    8 Sept 2026
    Last verified
    In the last 5 days

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