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Technical Account Manager
Glia
Remote · CanadaSalary not disclosedfull-timeGlia Careers
As a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects. This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive platform utilization and technical optimization.
Responsibilities
- Customer Success & Relationship Management
- Drive platform adoption and growth through Account Team collaboration
- Build strategic relationships with customer IT teams and internal stakeholders
- Gather feedback and contribute to product improvement initiatives
- Support & Problem Solving
- Lead complex troubleshooting and provide proactive technical guidance
- Monitor and maintain system integrations and security configurations
- Implement risk monitoring systems and resolve technical issues
- System Optimization & Analytics
- Design and implement efficient configuration and routing strategies
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 8 Sept 2026
- Last verified
- In the last 5 days
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